If your client has not turned up for their appointment we would encourage you to reach out the client to find out if the appointment can be rescheduled.
Head to Calendar > view their Appointment Info> click on the drop down arrow > click No Show.
Once you have pressed Rescheduled or No Show > Add a Note > Please add details of what steps you took to reach out to the client.
If you have a cancellation policy, this will show as a remaining balance to be paid.
You will need to manually Checkout the appointment and charge the client.
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