Can I let my clients know I'm running late?

Modified on Mon, 3 Mar at 1:52 PM

Our Smart running late feature can help you notify all of your upcoming clients about delays through a few simple steps.

Step 1. Click > Calendar > select the Appointment

Step 2. Click the 3 dots on the bottom left hand side and this menu will pop up:

Step 3: From here you can:

Edit Appointment - Change the Date & Time or Service then press > Submit
Cancel Appointment - Enter the Cancellation Reason > Note for your client
I'm Ready - Sends a message to you client to let them know your ready
Running Late - Select if your running late from 5 to 30 minutes and add a personalised Note here which will be sent to the client

Step 4: Click > Confirm